Website Maintenance

Once your site has been made search engine friendly and is loaded on a hosting server that provides good web site statistics, it's important to keep your site FRESH. In other words, keep the available data up to date. Web sites that are continuously updated (once a month to once a quarter) carry more weight with the various Search Engines. We offer a variety of options to make the process of keeping your web site updated and fresh and simple and cost-effective as possible.

Once your web site is designed, there are 3 maintenance programs available to continue to keep it up to date.

Let us assist...
For the customer who wishes to modify their site from time to time, but doesn't want to undertake this task on their own, we will be happy to make ongoing web site changes at our current billing rates.
(Time tracked by the minute - 15 minute minimum)

FTP Self Serve (Free)
FTP Self Serve is for those do-it-yourselfers who want to upkeep their web site on their own. Skylight Webworks will set up an FTP account and provide you with the host, username and password.

Customer-Maintained (using SnippetMaster Pro)
The Customer-Maintained option is for those do-it-yourselfers who want to upkeep their web site on their own, but do not have the skills, tools or technical experience to use the FTP Self Serve option listed above. Skylight Webworks offers the installation of a tool called Snippet Master Pro. Using this simple wysiwyg (What You See Is What You Get) content-editor tool is for those web site owners who want a very easy, quick, and visual way to edit a pre-defined area on any web page through their browser without messing up the rest of the web page. If you can send E-mail online, or know how to use a word processing tool such as WORD or WORD PERFECT, you have the skills to use Snippet Master to update the text on your web site. IT REALLY IS THAT EASY!
Skylight Webworks does not charge an ongoing use fee
after the initial billable installation of Snippetmaster Pro.

[Snippet Master Overview] | [Snippet Master Demo (username= admin, password= admin) ]

WARNING: SNIPPETMASTER CUSTOMERS MUST USE THE FIREFOX BROWSERTO MAKE CHANGES WITH SNIPPETMASTER. DO NOT USE INTERNET EXPLORER. INTERNET EXPLORER DOES NOT WORK PROPERLY WITH THE LATEST VERSION OF SNIPPETMASTER. ATTEMPTING TO USE SNIPPETMASTER WITH INTERNET EXPLORER WILL CAUSE YOUR FILES TO UPDATE INCORRECTLY, LOSING DATA, LINKS AND CAUSING OTHER ISSUES. YOU MAY DOWNLOAD THE FREE VERSION OF THE FIREFOX BROWSER AT: http://www.mozilla.org/firefox/ If you find you've caused issues when updating your files using Internet Explorer - please contact us at 510-663-5960. Time to repair your files is billable. Disclaimer: Web Sites NOT DESIGNED AND DEVELOPED by Skylight Webworks may not work with Snippetmaster. Installation of Snippetmaster for such sites is at the customer's discretion.

SnippetMaster Pro is a 3rd party application that Skylight Webworks is able to provide on their servers to allow a customer to make MINOR text changes to their web site without the need of a developer.  SnippetMaster must be loaded in a Firefox browser.  SnippetMaster is NOT a web design tool.  The Pro version will also allow file uploads as part of its program.  This is most often used to load images that have been previously sized with a customer-owned photo editing program.  SnippetMaster Pro phone, E-Mail, training and general support questions are billable.